After Hours / Emergencies
Our physicians take emergency calls after hours on weekdays, weekends and holidays. If your child becomes acutely ill after office hours and you cannot wait until the next morning, call either office at 718.833.2300 or 718.982.6800 and the answering service will take your call and one of the physicians will get back to you as soon as possible.
The physician will determine whether we can handle the situation by phone and see you in the office the next morning or whether it will, in fact, be necessary to have your child seen more urgently in the emergency room.
Please save non-urgent questions such as appointments, prescription refills, school forms, referral requests, for during office hours.
Telephone Advice and Messages
All patients are encouraged to call with any questions. The office staff is trained to answer most non-clinical questions. For medical related questions or problems, the staff is not able to give any advice over the phone.
Please keep in mind when leaving messages during office hours, our physicians are handling patients that are in the office. Your call will be returned once our physician finishes seeing patients in the office. If you feel your child is sick, schedule an appointment to be seen. If a doctor tells you to come in, please advise our front desk so they may give you the best time available.